Wilson Electronics Announces Innovative weBoost Mobile App to Simplify Cellular Signal Booster Installation and Enhance Customer Experience | Business
SALT LAKE CITY–(BUSINESS WIRE)–May 19, 2022–
Wilson Electronics, the industry leader in cellular signal booster technology, today announced the launch of the weBoost app. The free mobile app provides customers with a step-by-step guide to facilitate the installation of all of weBoost’s self-installing vehicle and home products. Available on the Apple App Store and Google Play Storethe innovative app gives users easy-to-follow videos and instructions, including the added bonus of a cell tower locator and cellular signal strength readout, so they can immediately start enjoying the benefits of their weBoost cellular signal boosters.
“The rationale for developing and launching this mobile app comes down to providing customers with the most seamless and user-friendly installation experience possible,” said Bruce Lancaster, CEO of Wilson Electronics. “The app is by no means a requirement and weBoost customers can always use the installation guides provided to install their products. The weBoost app is simply an additional resource for our customers who appreciate a more detailed tutorial for ensure that their products perform optimally.
Wilson Electronics is constantly striving to improve the customer experience and many of its product updates and enhancements are the direct result of user feedback. The weBoost team had already created a set of comprehensive guides and videos to make the installation process even easier. These resources have since been reviewed and expanded, and are now available to all users in the weBoost app.
The weBoost app guides customers through the installation process with informative, user-friendly videos and instruction guides for each weBoost product requiring self-installation. The beauty of the weBoost app is its ability to tailor the educational material to the specific product the customer has purchased. Each new kit contains a map showing where to find the free app. Wilson Electronics recognizes that many installations take place in areas with weak cellular signal. The application is therefore specially designed to be downloadable and usable even with a very weak cellular signal. Once the app is downloaded, users are prompted to scan the unique QR code on their weBoost product, and from there the app guides them through the installation process specific to their product.
Key features of the weBoost app include:
- Step-by-step installation instructions that guide users through the installation process from start to finish. Detailed instruction videos ensure that customers configure their products correctly.
- A cell tower indicator which shows customers which direction to point the product’s antenna for the strongest cellular signal. The indicator automatically searches for a cell tower that is compatible with the user’s carrier network.
- A cellular signal strength reading to compare cellular signal before and after installation so users can have peace of mind that their cellular signal booster is working properly. The app’s cellular signal strength feature will give users before and after readings so they can see how much their booster has improved in signal strength and speed.
- A customer support button which gives users the option to call Wilson Electronics’ US customer support team directly or visit the customer support webpage with blogs, FAQs and additional resources.
Wilson Electronics’ top priority is to improve the overall customer experience and confidence in their solutions. Inspired by customer feedback, the goal of the weBoost app is to remove all barriers to setting up their cell signal boosters by providing a seamless and expedited setup process.
The weBoost app is now available for US customers free of charge in the Apple App Store and Google Play Store. The only cellular booster company that designs, assembles and tests its products only in the USA, all weBoost cellular signal boosters are backed by a two-year manufacturer’s warranty and a 30-day money back guarantee.
For more information, please visit https://www.weboost.com/app or follow weBoost using @weBoost on Facebook, Twitter and Instagram.
About weBoost and Wilson Electronics, LLC
Wilson Electronics, LLC, home of weBoost and WilsonPro, is a market leader in cellular signal repeater technology, dedicated to delivering the best 5G wireless network coverage to everyone, everywhere. From WilsonPro commercial signal repeaters to weBoost cell phone signal boosters for homes, vehicles, small businesses and fleets, Wilson Electronics knows what it takes to optimize wireless communications. Carrier networks, businesses and consumers can easily reap the benefits of the full 5G spectrum with its innovative indoor and outdoor amplification technology. Since 1987, Wilson Electronics has been the #1 brand for cellular signal repeaters. The company is constantly improving its technology by working closely with the FCC, forward-thinking engineers and inspired designers. With over 30 years of experience and over 250 patents, at Wilson Electronics we don’t just improve upon existing wireless communication technology. We invent it. All Wilson Electronics products are designed, assembled and tested in the USA. For more information, visit www.weboost.com.
Show source version on businesswire.com:https://www.businesswire.com/news/home/20220519005138/en/
Jessica Cheney, CommStrat for Wilson Electronics
[email protected] Electronics
Brooke Musat, Director of Partner Marketing
KEYWORD: UTAH UNITED STATES NORTH AMERICA
INDUSTRY KEYWORD: TELECOMMUNICATIONS SOFTWARE NETWORKING INTERNET TECHNOLOGY EDUCATION TRAINING MOBILE/WIRELESS
SOURCE: Wilson Electronics
Copyright BusinessWire 2022.
PUBLISHED: 05/19/2022 08:00/DISC: 05/19/2022 08:02
Copyright BusinessWire 2022.