Telstra mobile service outages to Werris Creek, Quirindi and Caroona as mice eat underground cables | Canberra weather

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MICE has troubled residents to plague proportions and now little nibblers have cut off Telstra phone reception for an entire community. Residents of Quirindi, Werris Creek and Caroona, on the northwestern slopes of New South Wales, went without mobile service for days due to damage to the fiber that connects the mobile base station, resulting in caused a transmission error. Service in the area has now been restored, a Telstra spokesperson said, after a technical team was dispatched to resolve the issue. IN OTHER NEWS: “Sometimes when blackouts happen like this, they are caused by an underground cable cut, by someone digging on property for example, as a result of natural disasters like floods or landslides, ”he said. “In this case, it was the result of damage from vermin, such as rats or mice chewing on the fiber connection.” Our estimated time to restore services is usually an estimate, but in cases like this, further investigation is needed to determine the cause. , these deadlines are only a guide, which we will then update when we have new information and next steps. “We thank all of our customers and residents for their patience, especially in cases where nature intervenes and causes service disruptions. Residents were told the issue would be resolved Friday evening and Sunday, service still had not been restored.

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MICE has troubled residents to plague proportions and now little nibblers have cut off Telstra phone reception for an entire community.

Residents of Quirindi, Werris Creek and Caroona, on the northwestern slopes of New South Wales, went without mobile service for days due to damage to the fiber that connects the mobile base station, resulting in caused a transmission error.

Service in the area has now been restored, a Telstra spokesperson said, after a technical team was dispatched to resolve the issue.

“Sometimes when blackouts happen like this, they are caused by an underground cable cut, by someone digging on property for example, as a result of natural disasters like flooding or landslides. ground, ”he said.

“In this case, it was the result of damage from vermin, like rats or mice chewing the fiber connection.

“Our estimated time to restore services is usually an estimate, but in cases like this, when further investigation is needed to determine the cause, these times are only a guide, which we will then update. when we have new information and next steps.

“We thank all of our customers and residents for their patience, especially in cases where nature intervenes and causes service disruptions. “

Residents were told the issue would be resolved Friday evening and Sunday, service still had not been restored.

This story Mice chew cable and cut off mobile service to entire community
first appeared on The head of the daily newspaper in the North.


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