SSNIT kicks off Mobile Service Week in Ho
Dr. John Ofori-Tenkorang
The Social Security and National Insurance Trust (SSNIT) has launched its annual Mobile Service Week in Ho in the Volta region.
SSNIT Mobile Service Week (SMS) is an annual event that provides SSNIT Branches with the opportunity to camp at various locations across the country to bring the Trust’s services to the doorsteps of its members and clients.
A total of 69 advantageous locations have been selected in the 16 regions of the country to provide services to members and customers to enable them to easily access the services of the Trust.
Services offered include issuance of account statements, registration of employers and workers, initiation of benefit processing, renewal of pensioner certificates, merging of SSNIT and NIA numbers, general inquiries about activities and SSNIT operations, among other services.
The event being observed under the theme: “You also deserve a pension; Join SSNIT Today » started today, 3rd October 2022 and is expected to end on Friday 7e October 2022.
Speaking during his keynote address, SSNIT Chief Executive Dr John Ofori-Tenkorang noted that the theme of the occasion stemmed from the Trust’s commitment to ensuring that every worker in Ghana receives a pension. decent.
He said that the self-employed in the country constitute the largest working population but that most of these workers do not have social security coverage and that it is in their interest to register with the scheme and receive the benefits. .
“We assure you of our commitment to vigorously pursue and register all workers, especially the self-employed. Indeed, the Trust recognizes that self-employed and informal sector workers make up the majority of the estimated 10 million workers in Ghana and, like their colleagues in the formal sector, they too deserve a pension.”
“The SSNIT program is one of the surest ways to reduce and prevent poverty among the elderly. So instead of repeating the misconceptions about low pensions that tend to discourage most self-employed people, let’s share with them the value of SSNIT and let them know that if their contributions or premiums are high, then their pensions will be high.” , did he declare. .
Dr. Ofori-Tenkorang further encourages everyone to support the campaign of the Trust by urging their families and friends within their circles to enroll in the program and take advantage of the benefits the program offers.
As part of the measures to improve service delivery, Dr. Ofori-Tenkorang noted that the Trust will soon be introducing an enhanced and interactive self-service portal that will allow members and clients to perform a number of activities on the SSNIT website. These activities, he said, will allow employers to request, view and download the clearance certificate, request a negotiation meeting for unpaid debts and will also allow members to initiate enrollment in the program. , to consult the list of candidates, to verify information on members, to initiate and follow up the request for benefits, among other activities.
“Retirees will also be able to renew their pension certificate and view pension payment advice. I’m happy to report that in about a week from today, members can pay their dues using Momo and retirees can also choose to receive their pensions through Momo (exempt ELEVY) and by the end of the year, the SSNIT application will be fully functional. , he added.
In his address, the Regional Minister of Volta, Hon. Dr. Archibald Yao Letsa commended SSNIT management for leveraging technology to make the Trust’s services more accessible to members and clients.
“Technology has reduced the administrative costs associated with printing SSNIT cards and reduced the waiting time for pensioners to collect their first pension as they can now pay within a maximum of two weeks after submitting their application. “, he noted.
Since the beginning of the year, the Trust has been mobilizing the Scheme’s stakeholders, in particular players in the informal sector and the self-employed, as well as regional and departmental leaders of Organized Labor. These commitments were part of deliberate efforts to extend coverage to the many self-employed workers who do not benefit from any form of social security.
SMS Week will also provide the Trust with an opportunity to intensify education of members and the public about their rights and responsibilities under the program, as the Trust seeks to enroll more members, particularly self-employed people, in the program.
customer service week
This year’s SMS also coincides with Customer Service Week – an international observance instituted in 1991 and celebrated the first week of October. The week is commemorated to appreciate the importance of customer service and the people who serve and support customers on a daily basis.
Customer Service Week is observed the first week of October and the event is celebrated annually around the world to emphasize the importance of customer service and the people who provide these services.
The celebration aims to raise awareness of the value of customer service, reward employees for significant work results, improve workplace morale, and strengthen teamwork, among other reasons.