McDonald’s customer sues over mobile app payment glitch

By Lauraann Wood (June 27, 2022, 7:28 PM EDT) – McDonald’s was hit Friday with a class action proposal seeking refunds for customers who should have paid for their orders twice due to a glitch in the mobile app company that may prevent their card payments from reaching its stores.

Florida resident George Keritsis claimed McDonald’s mobile app was poorly and carelessly designed because it failed to properly integrate customer interactions between their mobile phone software and its physical stores. The app also mistakenly fails to apply price discounts that customers think they’re getting when placing their mobile orders, Keritsis claimed.

“McDonald’s has been aware of this issue for years…

Stay one step ahead

In the legal profession, information is the key to success. You need to know what’s going on with customers, competitors, practice areas and industries. Law360 provides the intelligence you need to stay an expert and beat the competition.

  • Access to case data in articles (numbers, filings, courts, nature of lawsuits, etc.)
  • Access to attached documents such as briefs, motions, complaints, decisions, motions, etc.
  • Create custom alerts for specific article and case topics and more!

TRY LAW360 FREE FOR SEVEN DAYS

Comments are closed.