Lucid announces mobile service program and vehicle warranty terms
As Lucid Motors (hopefully) gears up to finally begin deliveries of its flagship electric vehicle Air, it has announced a mobile vehicle service program called Lucid Care.
Under the slogan “Service Made Seamless”, the automaker will handle most of the maintenance operations through a fleet of mobile repair service vans. Certified service technicians, all of whom are Lucid employees, will show up in these vans directly to the owner’s driveway, parking lot, or the workplace to perform annual maintenance, routine maintenance and service. most repairs.
According to Lucid Motors, the program will operate around the owner’s schedule, who will not even be required to be present in the majority of cases. If the owner wants to be there, the Lucid mobile service van comes with its own coffee machine, so there you go.
Now, if Air’s owner is more old-fashioned and wants to fit the car in, or the car needs additional work, Lucid says he has a growing network of repair services and facilities. certified body shops in major metropolitan markets in the United States and Canada.
In the Lucid Care ad, the automaker also addresses the topic of remote diagnostics and repairs. The company says it will be able to administer secure updates over the air, which will allow it to diagnose and even repair Lucid EVs remotely.
When a software update is available, it can be installed in the car overnight, for example, for added convenience. In the event of an incident, Lucid Care also includes roadside assistance with live assistance available 24/7, 365 days a year.
If the incident is more serious, Lucid will transport the car to the nearest service center free of charge, providing the owner with a shared ride to their destination or a loaner vehicle. It is good to know that roadside assistance is free for the first 4 years or 50,000 miles (80,500 km).
Finally, Lucid Motors has revealed details about its New Vehicle Limited Warranty, and it is as follows:
- Base vehicle: 4 years / 50,000 miles
- Powertrain: 8 years / 100,000 miles
- High voltage battery: 8 years / 100,000 miles at 70% capacity
- Corrosion protection: 10 years / unlimited mileage
- Body and paint defects: 4 years / unlimited mileage
- Supplemental restraint system: 5 years / 60,000 miles
The Lucid Air starts at $ 77,400 ($ 69,900 after federal tax credit) and you can book one for $ 300. Initially, the Air was supposed to reach customers this spring in the launch version of Dream Edition, but has since been postponed until the second half of 2021.