Best Upon Request Announces New Mobile App | Company

CINCINNATI–(BUSINESS WIRE)–June 9, 2022–

Best Upon Request (BEST), a national provider of concierge services for businesses and healthcare, headquartered in Cincinnati, has launched a new mobile application allowing customers to offload tasks and errands. The “BestURequest” application is available on the Apple App Store and google play. This is one of the many ways BEST customers can contact their dedicated concierge, in addition to online, email, phone, text, and even in-person services for on-site concierge programs.

Katie Schanne, CFO of BEST, said: “While we’ve had a mobile app for years, this new version goes beyond basic functionality to become an indispensable tool to help our customers optimize their daily lives. It is even easier for our customers to benefit from our time-saving service. »

The app is available for employees of organizations or patients of hospitals that offer BEST’s concierge services as a benefit to them. Eligible individuals can use the app to register for service, make requests 24/7, view request status, view service history, reorder a previous service request, and access their customer portal.

Customers can use the app to request a shopping spree at Costco or Kroger, delivery of lunch or coffee, shipping of a care package, scheduling an oil change, or vacation planning – to name just a few examples.

In addition to the customer mobile app, BEST has rolled out a mobile app designed specifically for concierges to increase their efficiency while serving their customers. This resource allows BEST team members to manage their appointments while running errands or away from their desks.

BEST worked with the developer Red Hawk Technologies to create both mobile apps and integrate with BEST’s proprietary POS, CRM and scheduling system.

About the best on demand

Best on request partners with organizations nationwide to provide concierge services to its employees as an employer-paid benefit. By helping employees save time and reduce stress, BEST improves recruitment and retention, engagement, and work-life integration. BEST also offers specialized concierge programs for working mothers and physicians. In healthcare, BEST serves patient families to improve the patient experience by addressing non-medical needs. Patient concierge programs are suitable for emergency departments, maternity wards and children’s hospitals.

In business since 1989, BEST is a certified minority and women’s business.

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VP, Marketing and Communications

513-708-4864

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KEYWORD: OHIO UNITED STATES NORTH AMERICA

INDUSTRY KEYWORD: PROFESSIONAL SERVICES OTHER PROFESSIONAL SERVICES SMALL BUSINESS TECHNOLOGY HUMAN RESOURCES SOFTWARE MOBILE/WIRELESS

SOURCE: Best upon request

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PUBLISHED: 06/09/2022 1:38 PM / DISK: 06/09/2022 1:38 PM

http://www.businesswire.com/news/home/20220609005946/en

Copyright BusinessWire 2022.

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